TERMS OF SALE
Last updated 14th of May, 2025
1. General Information
The website cassyparlefrancais.com is owned by Cassandra Chaluleau EI, and can be contacted via e-mail at contact@cassyparlefrancais.com. Accessing and using this site is subject to these Terms of Sale (TOS).
2. Products and Services
The products and services offered on the site include French language and culture courses, travel tips, and resources for learning French. These services are available as digital content (videos, documents, online resources) through platforms like Circle.so and other partner tools.
3. Orders and Purchases
Orders are placed directly on the site and are considered accepted once payment has been processed. The customer will receive a confirmation email once the transaction is successfully completed.
4. Access to Digital Content
Access to purchased courses and digital content is granted for lifetime access, unless the platform hosting the content changes over time. There are no limitations on how many times content can be accessed, but it is strictly prohibited to share, distribute, or resell the purchased content.
5. Refund Process
Refund requests must be sent via email to contact@cassyparlefrancais.com or through the contact form on the website. To process the refund, the order number and purchase date must be provided. Refunds are accepted within 14 days from the purchase date.
6. Customer Support
For any questions or assistance, you can contact customer support via email at contact@cassyparlefrancais.com or using the contact forms available on the website.
7. Limitation of Liability
The courses and services are provided to assist learners in their French language journey. However, Cassandra Chaluleau EI does not guarantee specific results, nor does it provide certifications or diplomas. The services are not a substitute for private lessons with a certified teacher and do not include individual follow-up. Cassandra Chaluleau EI takes no responsibility for errors or inaccuracies in the content, and users are responsible for how they use the materials.
8. Changes to TOS
These Terms of Sale may be updated or modified at any time. Users will be notified of such changes through an update on the TOS page. Continuing to use the website after such modifications constitutes acceptance of the updated terms.
9. Applicable Law and Jurisdiction
These Terms of Sale are governed by French law. In case of a dispute, the competent court will be located in France.